If your bin isn't collected during the next scheduled collection, you can report the missed collection for some types of bins, but certain bins like green bins and food caddies won't be returned for collection. You can report a missed collection after 6pm on the day of collection or the following day.
Here's the summary for reporting missed collections:
| Bin Type | Action |
|---|---|
| Green Bin | Not returned, will be emptied on the next scheduled collection day. |
| Food Caddy | Not returned, will be emptied on the next scheduled collection day. |
| Brown, Blue, Grey Bin | Crews will return as soon as possible—leave your bin out for collection. |
To report a missed collection, you can follow the procedures outlined on the report a missed bin collection page.