If your bin hasn't been collected, there are a few steps you should take. First, make sure your bin was out by 7am on the collection day and check for any contamination, as bins with the wrong items cannot be emptied. If everything seems fine, you can report your missed collection.
Here's a quick summary of what to do:
| Step | Details |
|---|---|
| Check bin placement | Make sure the bin was out by 7am on collection day. |
| Check for contamination | Ensure your bin contains acceptable items; contamination can prevent collection. |
| Report a missed collection | Can be reported online after 6pm on the day of collection or the following day. |
If contamination is the issue, you will need to remove the inappropriate items before your next scheduled collection. For reporting a missed collection, you can do so online via this link.