If your bin is missed for operational reasons, Perth and Kinross asks you to leave it out for 48 hours while they investigate and try to return to empty it. If it still hasn’t been collected after that, take it back in and put it out again on your next scheduled collection day.
| Situation | What to do |
|---|---|
| Missed for operational reasons, not because it was put out wrong | Leave the bin out for 48 hours while the report is checked |
| Still not emptied after 48 hours | Take it back in and present it on the next scheduled collection day |
| Extra waste or recycling | Take it to your local Recycling Centre or Point |
If the bin was missed because it was overfilled, contaminated, not on the kerbside, or not out by 7:30am, Perth and Kinross says it won’t be uplifted until the next scheduled collection date.