You can apply for Housing Benefit online through Preston’s E-Claim service, which is the easiest route. Preston also lets you apply by phone, in person at the Contact Centre, or in some housing association offices.
| Way to apply | What Preston says |
|---|---|
| Online | Complete the online E-Claim form: apply for Housing Benefit online |
| By phone | Request help filling out the online form by calling 01772 906903 |
| In person | Visit the Contact Centre to complete an online form |
| Housing association office | If you rent from a housing association, you may be able to complete an online application in one of their offices |
| Job Centre Plus / Pension Service | You can apply there when making a claim for unemployment benefit or Pension Credit |
Preston says you’ll get a confirmation email once your online claim is received, and they may ask you for supporting evidence. If you want to check your claim after applying, you can use a self-service account: sign up for a self-serve account.