Preston says it aims to process a Housing Benefit claim as quickly as possible, but it doesn’t give a fixed timeframe. The speed depends on you sending in all the right information.
| Process | Time given |
|---|---|
| Housing Benefit claim processing | No set timescale — “as quickly as possible” |
If you want to help avoid delays, Preston says to make sure you provide all the information and evidence it asks for when you apply. There’s an online E-Claim service you can use to start the claim.