If your application is taking longer than 28 days, you have a few options depending on the type of application you submitted. It’s important to follow up appropriately to ensure your application is processed.
Here’s what you can do:
| Application Type | Action |
|---|---|
| Planning Applications | If your application is invalid due to missing information, the council will inform you of the reasons and what is needed. If this information isn't provided within 28 days, your application will be withdrawn and you may incur a fee. |
| Building Regulation Approval | While there is a statutory period of 5 weeks for processing, the council aims to expedite applications. If unsuccessful, you will be contacted for amendments. |
| Household Support Fund & Cost of Living | These applications are usually handled within 20 working days, but avoid contacting the council about your application's progress as this can delay processing. |
If you believe your application may have been overlooked, consider following up through official channels related to your specific application type.