What Should I Do If My Collection Day Isn’t Showing Up?

AI Summary

If your collection day isn't showing up, first check if it’s due to recent changes in the schedule affecting many households in Preston. You can verify your collection day using the bin collection day tool on the council's website. Here’s what you can do:

  1. Ensure your bin was put out by 7 AM on your scheduled collection day.
  2. If it was missed, report it after 4 PM on the day of collection through the online form.

Here’s a quick summary of steps:

Step Action Required
Check Collection Day Use the Find bin collection day tool
Report Missed Bin Complete the form available here after 4 PM
Wait Time Bins reported missed will be emptied within two working days if genuinely missed.

If you've recently moved into a new property, your bin collection might be impacted by construction or access issues, so ensure that your bins are at an accessible location.

Sources

Missed business waste collection Report a missed bin (or pink bag) collection Bin Collections - Frequently Asked Questions Report a missed bin (or pink bag) collection

Related questions

What should I do if my bin is not collected even after reporting it? How can I find out about upcoming changes to the collection schedule? Is there a contact number I can call for urgent inquiries about bin collections? What should I do if my bin was damaged during collection?