If your collection day isn’t showing up, it's essential to check if you've correctly put your bins out and if there have been any recent changes to collection schedules in Preston. You might have missed a notification about these changes or your bin might not have been placed out correctly.
Here's what you can do if your collection day isn’t appearing:
| Action Required | Details |
|---|---|
| Check Collection Day | Use the Find bin collection day tool to confirm your scheduled day. |
| Ensure Bins Are Out by 7 AM | Make sure your bin is placed out by the kerbside before 7 AM on the collection day. |
| Report a Missed Collection | If your bin was out in time and hasn’t been collected, report it using the Missed bin collection form within two working days. |
| Contact Council for More Issues | If your area has been missed repeatedly, contact the council for further assistance. |
Be patient as the council is currently working through several issues with the new collection schedules and may need time to resolve them.