You can contact Rotherham’s benefits team in a couple of ways, but the quickest route is to make a benefit enquiry online. If you need help with a benefit appeal or money problems, there’s also a specialist advice service.
| Purpose | How to contact / action | Link |
|---|---|---|
| General benefit enquiry | Complete the online form | Make a benefit enquiry |
| Check what benefits you could get | Use the GOV.UK benefits adviser anonymously | Use the online benefits adviser |
| Benefit appeal or serious debt help | Request help through the Money and Benefit Advice service | Request help with your benefit appeal |
| Benefit backdating | Email the benefits team | backdating claim |
If you’d rather speak to the council by phone, the main switchboard is 01709 382121, open 8:30am to 5:00pm Monday to Friday. For benefit-related issues, the online forms and email route are the clearest options from the published council information.