To apply for housing benefit in Runnymede, you can use the council’s housing benefit page and, if needed, upload supporting evidence online. New claims for Housing Benefit are now only made on GOV.UK if you’ve reached State Pension age or you’re in supported, sheltered or temporary housing.
| What to do | Details | Link |
|---|---|---|
| Start an application | Runnymede’s housing benefit pages direct you to apply for housing benefits | housing benefit |
| New claim eligibility | New claims can only be made on GOV.UK if you have reached State Pension age, or you’re in supported, sheltered or temporary housing | Council Tax Support page |
| Submit evidence | You can use the online form to submit evidence documents. You’ll need your housing benefit reference number and original documents | submit evidence |
| Get help in person | New and existing claimants can pre-book a 30-minute appointment with a benefits adviser, available Monday, Wednesday, Thursday and Friday | book an appointment |
Runnymede says you should provide proof of identity, income, capital, and rent liability when asked. If you already have a claim in progress, it’s important to send any requested evidence right away so your claim isn’t delayed or stopped.