Yes, you can visit the council office in person for assistance, but you'll need to contact the relevant service to arrange an appointment first. Sandwell recommends exploring other communication options that might save you time and reduce concerns before opting for an in-person visit.
For school admissions, you can reach out to the School Admissions Service to set up a meeting. If you're looking for housing assistance, you can call the Housing Solutions Team at 0121 368 1166 to get help and arrange a visit if necessary.
For more details or to make an appointment, you can visit the council's school admissions contact page or the housing visit page.