Sandwell says the easiest way to contact the council is through its website, and for some services there are specific phone numbers, email addresses, and forms. Here are the main contact routes published in Sandwell’s council information.
| Service / purpose | How to contact | Details |
|---|---|---|
| General council contact | Contact the council | Main contact page |
| Council Tax enquiries | Contact Council Tax | Online contact options are available |
| Council Tax phone enquiries | Call | 0121 368 1155 |
| Council Tax payments by phone | Call | 0300 456 0514 |
| Council Tax postal address | Write to | Sandwell MBC (Council Tax), PO Box 10597, Nottingham, NG6 6DQ |
| Main council postal address | Write to | Sandwell Council, PO Box 2374, OLDBURY B69 3DE |
| Housing enquiries | Contact us about housing | Housing contact options online |
| Housing phone enquiries | Call | 0121 368 1166 |
| Housing repairs | Call | 0121 569 6000 |
| Council Tax enquiries via housing contact page | Call | 0121 368 1155 |
| Other council phone contacts | Contact us by phone | Lists department-specific numbers |
| FOI complaints helpline | Call | 0303 123 1113 |
For Council Tax, Sandwell also says amendments and enquiries are responded to within 10 weeks. If you’re contacting them about another service, the relevant contact page is usually the quickest route.