Sandwell housing services can be contacted online, by phone, by email, or in person. For repairs, use a different number from general housing enquiries.
| Contact method | Details |
|---|---|
| Online | Use MySandwell to update tenancy details, apply for alternative accommodation, request assistance, report an issue, or report a repair. |
| Repairs phone line | 0121 569 6000 |
| General housing enquiries | 0121 368 1166 |
| Housing contact centre hours | Monday to Friday, 8am - 5.30pm |
| Housing_Hub@sandwell.gov.uk | |
| In person | You can visit one of Sandwell’s housing teams. |
| Textphone | 07860 048444 |
| Deaf customers | Video chat is available. |
If you need emergency housing advice outside office hours, Sandwell says to contact Housing Solutions out of hours on 01323 690856. For a general housing situation enquiry, Sandwell says email the housing choice team.