Sandwell says new Housing Benefit and Council Tax Reduction claims are normally processed within 20 working days once they’ve received all the information they need.
| Processing time | Notes |
|---|---|
| 20 working days | This may vary depending on the type of accommodation you live in. |
If you send everything in with your claim, Sandwell says it can be sorted out more quickly because they won’t need to come back to you for extra information.