Sandwell says a housing register application is currently taking at least 12 weeks to be contacted about, because applications are being dealt with in date order and the council is working beyond its published service standards.
| Application type | Current processing time |
|---|---|
| Join the housing register | At least 12 weeks before contact |
If you meant Housing Benefit instead, Sandwell says new claims are normally processed within 20 working days once all the information has been received.