Yes, you can appeal a decision if you've been denied benefits. The process typically involves requesting a mandatory reconsideration first, and if you still disagree with the outcome, you can then lodge an appeal.
Here’s a concise breakdown of the steps you need to follow:
| Step | Details |
|---|---|
| Request a Mandatory Reconsideration | Must be done within one month of the decision date. Submit your request in writing with reasons for the disagreement. |
| Timeframe for Appeal after Reconsideration | If still dissatisfied, you can appeal within one month of receiving the mandatory reconsideration decision notice. |
| Late Appeals | Late appeals may be accepted within 13 months with valid reason for delay. |
For further assistance or to initiate the process, you can contact the Customer Advice and Support Service. If you need more information, check out the Benefits Appeals Information. Don't hesitate to reach out to local advising services like Citizens Advice Scotland as well.