If your application is denied, there are specific steps you can take depending on the type of benefit or grant you applied for. Here's a quick overview of what you should do:
| Type of Application | Next Steps |
|---|---|
| Universal Credit | Request a mandatory reconsideration within one month of the decision date. If still dissatisfied, you can appeal the decision after receiving the reconsideration notice. Information on how to proceed will be included in the notice. Learn more here. |
| Community Care Grant or Crisis Grant | For a denied application, you can request a review: <ul><li>Crisis Grant: Call 0300 100 1800 for a callback appointment.</li><li>Community Care Grant: Submit a review request in writing within four weeks of the original decision date, explaining your reasons. Review forms are available here.</li></ul> |
| Benefit Sanctions | If you believe your sanction is wrong, ask the DWP for a mandatory reconsideration and appeal the decision if still unsatisfied. You must do this within one month of the decision notice. More information is here. |
Make sure to act within the specified time frames for each step, and consider reaching out to the Citizens Advice Bureau or the Financial Support and Inclusion Team for additional help.