It usually takes up to four weeks to process applications for a new bus pass in the Scottish Borders. If you have submitted an application or need to replace a lost pass, it may be delayed due to the necessary checks and photographs required.
Here’s a quick summary:
| Action | Timeframe |
|---|---|
| New bus pass application | Up to 4 weeks |
| Response to general enquiries | Up to 10 working days |
If you're in need of a new bus pass, it’s a good idea to apply as soon as possible to allow ample time for processing. For more information, you can apply online.