You will be notified about the status of your renewal primarily through text or email reminders if you miss a Council Tax payment. If you pay on time or via Direct Debit, you won't receive any reminders.
Here's an overview of the notification process:
| Notification Type | Trigger | Details |
|---|---|---|
| Text and Email Reminders | Missed Payment | Sent if a payment is missed around the 6th of the month. |
| Statutory Reminder Letters | After Non-Payment | If payments are not made, you may receive statutory reminders which notify you of the missed payment. |
To avoid receiving reminders, consider setting up a Direct Debit. This makes payments automatic, which can greatly reduce the need for follow-up communications. For more information, check out the council's Council Tax payment reminders page.