You apply through St Helens’ APCOA Parking “My Permit” account. The basic steps are to set up an account, choose the right permit type, upload the required proof documents, and submit the application.
| Step | What to do |
|---|---|
| 1 | Set up an APCOA Parking - My Permit account if you don’t already have one. |
| 2 | Log in and select Permit application - Apply for a permit. |
| 3 | Choose the correct permit category, such as St Helens Resident Permit, Visitor Permit, Visitor Voucher, Matchday Permit, Carers Permit, or a car park permit option if that’s the one you need. |
| 4 | Complete the required questions, then review your details and accept the terms and conditions. |
| 5 | Upload the required documents using Add document. |
| 6 | Submit the application and wait for the email confirmation. Some permit types are approved first, then you’re emailed a payment link if payment is needed. |
| Permit type | What you need to upload |
|---|---|
| Resident Permit | Proof of residency and proof of vehicle ownership |
| Visitor Permit / Visitor Vouchers | Proof of residency |
| Carer Permit | Proof of employment from your employer |
| Matchday Permit | Proof of residency and proof of vehicle ownership |
| St Helens Town Centre Resident Car Park Permit | Proof of residency in St Helens Town Centre, then payment |
| Car Park Permit | Payment card ready; you choose the car park and permit length |
If you’re applying for a resident permit, St Helens accepts things like a recent utility bill, bank statement, Council Tax bill for the current year, tenancy agreement, V5, lease document, or an employer letter for a company vehicle, depending on your situation. If you want, you can start here: Set up my Resident Permit Account.