When reporting a fault, you should include the following information to ensure a thorough and prompt response:
| Information Required | Details |
|---|---|
| Date and time | When did the incident occur? |
| Location | Where did it happen? Specify exact address or identifiable locations. |
| Nature of the fault | What is the problem? Provide a clear description of the fault. |
| Vehicle details (if applicable) | For accidents, include the damaged vehicle's details. |
| Passenger information | Were there passengers? Did any sustain injuries? |
Making sure you provide all this information helps the council address the report effectively. You can report a problem through the Report It online form.