If you're having issues while using the landlord portal, you can get assistance by emailing the support team. Here's a quick guide:
| Issue | Action to Take |
|---|---|
| New user | Email HBSeniors@stoke.gov.uk for assistance |
| Forgotten log-on info | Email HBSeniors@stoke.gov.uk for help |
| Portal problem | Email HBSeniors@stoke.gov.uk to report the issue |
For any support, simply reach out to the email above. They’re there to help you with any problems you may be experiencing on the portal.