If you need to contact customer service for assistance in Stoke, you can reach out to the relevant departments based on your needs. Here’s a summary of contact options:
| Service | Phone Number | Availability |
|---|---|---|
| Emergency Control Centre | 01782 234 234 | 24/7 (for genuine emergencies only) |
| Children's Social Care | 01782 235 100 | Monday - Friday, 9am - 5pm |
| Adult Social Care | 0800 561 0015 | Monday - Friday, 9am - 5pm |
| Homelessness | 01782 233 696 | Monday - Friday, 9am - 5pm |
| Housing Repairs | 01782 234 100 | Monday - Thursday, 9am - 5pm; Friday, 9am - 4:30pm |
For general inquiries, you can also email customer feedback at sendcustomerfeedback@stoke.gov.uk. They can arrange a call at your convenience. For further support regarding complaints or comments, refer to the complaints procedure available on the council's website.