If you want to contact Stoke-on-Trent City Council about data protection, Freedom of Information, or personal information rights, the council says to use the contact details at the bottom of the relevant page. For specific services, there are a few direct contact options listed below.
| Service / reason | Contact details |
|---|---|
| Private Sector Housing team | Email PrivateSectorHousing@stoke.gov.uk or call 01782 232087 |
| Energy advice / Beat the Cold | Call 01782 914915, email enquiries@beatcold.org.uk, or use the contact us form |
| Complaints about personal information handling | Contact the information rights team first using the details at the bottom of the page |
| General information rights / FOI / data protection | Use the contact details at the bottom of the relevant page |
| Feedback / complaint / compliment | Email customerfeedback@stoke.gov.uk or use the Council’s Feedback/Information Request Form |
| Questions at a council meeting | Email us your question |
If you mean a different type of contact — like council tax, housing, planning, or councillors — Stoke-on-Trent has separate teams and routes for those.