Stoke-on-Trent City Council has a structured approach to pothole repairs, focusing on both proactive and reactive maintenance. Here’s how they categorize their response times based on urgency:
| Type of Repair | Response Time |
|---|---|
| Reactive Maintenance | Immediate or temporary fix for urgent safety issues. |
| Proactive Maintenance | Planned, permanent repairs determined through assessment. |
Reactive repairs are prioritized when defects pose an immediate danger to road users. Residents can easily help by reporting potholes through the MyStoke App or by calling 01782 234234. Keeping up with these initiatives can really help to ensure that the road conditions remain safe for everyone!