If your bin wasn't collected again after reporting it, you should contact the council to notify them. Based on published council information, here's what you need to do:
| Step | Action |
|---|---|
| 1 | Confirm that your bin was out at the correct time. |
| 2 | If everything was in order, use the following link to report the missed collection: Tell us your bin hasn't been collected. |
| 3 | The Council aims to collect the missed bin within two working days after they receive your notification. |
Make sure to report it by the end of the next working day to ensure it gets documented properly. Be patient as the team works to resolve any issues.