Yes — Swindon says you can challenge your Council Tax valuation band if you think it’s wrong, and that challenge goes to the Valuation Office Agency, not the council. You can also appeal certain Council Tax decisions made by Swindon Borough Council, but those are different from a band challenge.
| What you want to challenge | Who to contact | Notes |
|---|---|---|
| Your valuation band | Valuation Office Agency | Swindon says you may be able to challenge your property band if you think it is in the wrong band. |
| A Council Tax decision about who is liable, an exemption, disability reduction, or personal discount | Swindon Borough Council | Contact the Council Tax team and state the grounds of your appeal. |
| If you’re still unhappy after the council’s response | Valuation Tribunal for England | You still need to pay your Council Tax while waiting for the appeal decision. |
For a band challenge, Swindon points you to the GOV.UK VOA website and the VOA phone number is 03000 501501. For Council Tax appeals to the council, the contact number listed is 0345 302 2316.