Swindon says you should include your completed diary sheets, and they need to cover a three-week period. You should also confirm that you’ve already tried to resolve the issue directly with the person or business involved.
| What to include | Details |
|---|---|
| Completed diary sheets | A full 3-week record of the noise disturbance |
| Completed documents | Upload the diary sheet pack and any other required supporting documents |
| Evidence you tried to sort it out first | Confirm you’ve already spoken to or written to your neighbour or the business |
If you don’t upload the required documents, Swindon will remind you after three weeks, and the case can close after six weeks if nothing is received. Once they have the completed diary sheet pack and confirmation you tried to resolve it directly, they’ll usually be in touch within five working days.