If you're having trouble accessing the Digital Portal for Torridge District Council, you have several options to resolve the issue.
Check your account setup: Make sure you've registered correctly. Go to the 'My Services' section and click on 'Register'. If you don't have enough information to complete linking your account, you can select 'I don't have enough information to continue' and request a PIN to be sent to you by post.
Get help online: Use the Help icon on the Dashboard to fill out an online form for assistance.
Contact the Council: You can get in touch with the Council Tax team for help specifically related to the Digital Portal by visiting this contact page.
Here’s a summary in case you need to refer back to specific actions:
| Step | Action |
|---|---|
| Register | Go to My Services and click on 'Register'. |
| Request a PIN | Select 'I don't have enough information to continue' and request a PIN. |
| Contact Support | Use the Help icon on the Dashboard for online assistance. |
| Contact Council | Reach out via the contact page for help specific to the portal. |
If these steps don't resolve your issue, the Council team is there to help you further.