Can I Renew or Replace My Existing Bus Pass?

AI Summary

Yes — Warwickshire says you can renew an existing bus pass, and you can also replace one if it’s lost, damaged, stolen, or doesn’t arrive.

Action When you can do it How to do it Cost Notes
Renew your bus pass From one month before the expiry date up to a year after the expiry date Online, by telephone, in person, or by post Free You can’t renew a pass issued by a different authority. If your name or address has changed, you can’t renew online.
Replace a bus pass If it’s lost, damaged, stolen, or hasn’t arrived By phone, in person, or by post £10 for lost, damaged or change of name; free for stolen if you provide a valid crime reference number Lost/stolen passes are cancelled first. If your replacement doesn’t arrive, you must report it within four weeks of your request.

For renewal, Warwickshire says you’ll normally get the new pass within two weeks, and you can keep using the old one until it expires. If you want to do it online, use Renew my bus pass online. For replacements, you can call 01926 359180 or use the local library/council office route.