What Do I Need to Replace a Lost or Stolen Bus Pass?

Question

What do I need to replace a lost or stolen bus pass?

AskMyCouncil · Accepted Answer

If you've lost or had your bus pass stolen, you should act quickly to get it replaced. Here’s what you need to do:
Step Method Details Notify the Council Phone Call 01926 359180 to report the loss or theft. In Person Visit Go to any library or council office offering Concessionary Travel to cancel your pass. Order Replacement Phone You can order a replacement by phone if you're a Warwickshire resident. In Person Appointment Schedule an appointment at your local library. By Post Request Form Complete a Replacement Pass request form and mail it in with your payment or crime reference number. Fees for Replacement:
Lost/Damaged/Change of Name: £10
Stolen (with valid crime reference number): Free
Stolen (without crime reference number): £10
Your new bus pass should arrive within approximately two weeks. If it doesn’t arrive, contact the council within four weeks to request a free replacement. For more details, you can check the replacement bus pass page.

Step	Method	Details
Notify the Council	Phone	Call 01926 359180 to report the loss or theft.
In Person	Visit	Go to any library or council office offering Concessionary Travel to cancel your pass.
Order Replacement	Phone	You can order a replacement by phone if you're a Warwickshire resident.
In Person	Appointment	Schedule an appointment at your local library.
By Post	Request Form	Complete a Replacement Pass request form and mail it in with your payment or crime reference number.