Yes, you can update your application information through the customer portal. After logging in, you can make various updates, including changing your address or adding household members.
Here's a quick summary of what you can do in the portal:
| Action | Steps |
|---|---|
| Check & Update Personal Info | Login to your account and access 'Personal Information'. |
| Report Change of Circumstances | Navigate to 'Housing Register' or 'Housing Advice' and click 'Report a Change of Circumstances'. |
| Update Address | Click 'Next' until you reach the Household Members section, edit your address history. |
| Add Household Members | Continue clicking 'Next' to add members in the Household Members section. |
Make sure to save your information and note down your login details for future access. For more guidance on using the portal, you can check the Home Connections Guide.