To update your details for your housing application, you need to do it online through your account. Contact details can be updated without pausing your application, but changes to your address or household members will temporarily pause it.
Here’s how to report a change:
| Step | Description |
|---|---|
| Log in | Enter your ID, password, and security question. |
| Navigate to Change of Circumstances | Go to 'Report a Change of Circumstances' under 'Housing Register' or 'Housing Advice'. |
| Update Information | Select either to update your address or add household members by clicking 'Edit'. |
| Complete Required Sections | Fill in all sections marked with an asterisk (*). |
| Save Your Information | Remember your ID number for future reference. |
For detailed guidance, you can visit the Home Connections Guide.