To apply for a council house in Watford, you need to register on the Housing Connections Portal for the Housing Register. Once you’ve been accepted, you can bid for available housing association homes advertised on the Home Connections website.
| What to do | How |
|---|---|
| Apply to the Housing Register | Register on the Housing Connections Portal |
| If accepted | Bid for homes on the Home Connections website |
| How bidding works | You can bid online, by phone, or in person |
| Online bidding | Log in with your Home Connections Household ID and password |
| Phone bidding | Call 01923 278585 and Customer Services will help place your bid online |
| In person | Visit the Customer Services Centre in the Town Hall and staff will help you bid online |
| If you’ve lost login details | Use “Forgot my login details?” if you re-registered through Home Connections, or contact the council and they’ll write to you with the information you need |
| If you disagree with your banding | You can request a review online |
If you apply to the Housing Register, Watford says it will process your application and send you the outcome within 15 working days. If you’re homeless or at risk of homelessness, Watford also has a separate Housing Advice Form you can use to get help quickly.