To report an issue related to personal injury or damage to your property in West Berkshire, you need to fill out an Incident Report Form online. This form requires specific information to ensure that the council can investigate your claim accurately.
Here's what you'll need to provide in the form:
| Information Required |
|---|
| Exact location of the incident |
| Specific defect responsible for the incident |
| Date and time of the incident |
| Photos of the area and defect (max. total size: 20MB) |
| Details of damage or injury suffered |
| Original repair invoices and receipts (for property damage) |
It's also a good idea to review the leaflet titled Should I Claim? A Guide to Making a Highways Claim before submitting your form to understand the process better. You can complete the form online here.