If you wish to cancel your subscription to the garden waste service, you have the right to do so within 21 days of signing up. Here’s what you need to know:
| Action | Details |
|---|---|
| Cancellation Period | 21 days from the day you subscribe |
| Refund | Full refund if cancelled within the 21-day period; no refunds after this time |
| Contact for Cancellation | Email: gardenwaste@westberks.gov.uk or call 01635 503880 |
| Green Bin Collection | If you cancel, your green bin will not be emptied |
If you've moved within the West Berkshire area, you can transfer your subscription instead of cancelling it. Just fill out the online change of address form. For full policies, refer to the terms and conditions.