What Should I Do If I Want to Cancel My Subscription?

AI Summary

If you wish to cancel your subscription to the garden waste service, you have the right to do so within 21 days of signing up. Here’s what you need to know:

Action Details
Cancellation Period 21 days from the day you subscribe
Refund Full refund if cancelled within the 21-day period; no refunds after this time
Contact for Cancellation Email: gardenwaste@westberks.gov.uk or call 01635 503880
Green Bin Collection If you cancel, your green bin will not be emptied

If you've moved within the West Berkshire area, you can transfer your subscription instead of cancelling it. Just fill out the online change of address form. For full policies, refer to the terms and conditions.