You cannot book a customer information appointment outside the designated hours listed by West Lothian Council. These hours are specific for in-person visits, and appointments are required for certain times at various locations.
Here’s a summary of the visiting hours where appointments may be booked:
| Location | Days | Appointment Times |
|---|---|---|
| Bathgate | Monday | 1pm - 4:30pm |
| Tuesday & Thursday | 8:30am - 12pm | |
| Blackburn | Wednesday | 10:30am - 12:30pm |
| Broxburn | Monday | 9am - 4pm |
| Fauldhouse | Monday | 1pm - 3pm |
| Tuesday | 1pm - 3pm | |
| Livingston North | Tuesday | 9:30am - 12:30pm |
| Livingston South | Wednesday | 9:30am - 12pm |
| Polbeth | Thursday | 10am - 12pm |
If you need to book an appointment, you can do so through this link. For any specific situations or inquiries, contacting the council directly might be helpful.