For West Lothian’s garden waste permit, the council says you should receive it within 21 days from the date on your letter. That’s the clearest processing timescale available in the published council information.
| Permit/service | Processing time |
|---|---|
| Garden Waste Permit | Within 21 days from the date on your letter |
If it’s been more than 21 days since you ordered it and you already received the email confirmation, the council says you can request a replacement permit via the Brown Bin webpage or by calling Customer Service Centre on 01506 280000.