What Should I Do If My Child’s Eligibility Changes?

Question

What should I do if my child’s eligibility changes?

AskMyCouncil · Accepted Answer

If your child's eligibility changes, you need to report this change to the relevant service. Depending on the nature of the change, you might need to inform either the Additional Support Needs (ASN) Transport service or the Education Customer Support team.
Here’s what to do:
Change in Circumstances Report To Change of name, circumstances affecting ASN Transport Complete the form on Report a change of circumstances Change in ELC establishment or funded hours Notify the child's childminder or Education Customer Support team by emailing pupilplacement@westlothian.gov.uk Changes affecting Housing Benefit Use the online form at Report a Change in Circumstances Timely reporting is crucial, as delays could affect entitlements or funding. If in doubt, it’s always best to reach out directly to the council for more guidance.

Change in Circumstances	Report To
Change of name, circumstances affecting ASN Transport	Complete the form on Report a change of circumstances
Change in ELC establishment or funded hours	Notify the child's childminder or Education Customer Support team by emailing pupilplacement@westlothian.gov.uk
Changes affecting Housing Benefit	Use the online form at Report a Change in Circumstances