If your bulky uplift items haven't been collected after a few days, you should first leave the items outside, covered, and accessible until they're collected. It's essential that they are left in the closest spot to the road where collection can occur.
If they are still not picked up by 8 PM on the scheduled day, you might want to contact the council to report this issue. Here’s a summary of the steps to take if your collection is missed:
| Step | Details |
|---|---|
| Leave items out | Keep your items outside, covered, and at the closest point to the road. |
| Wait until 8 PM | If not collected by 8 PM on the scheduled day, they should still be left out. |
| Contact customer services | If they are still not collected, reach out to West Lothian's Customer Service Centre at 01506 280000 or use their contact form. |
It's also a good idea to keep an eye on any announcements from the council regarding collection issues that might affect your service.