To report a missed bin collection in West Lothian, you'll need to do so after 8pm on the scheduled collection day. This is when the collection crew finishes their rounds. Here's how you can proceed:
| Step | Action |
|---|---|
| 1. Check for known issues | Visit the Bin Collection Daily Updates page to see if there’s a known disruption. |
| 2. Report missed collection | Use the Report a Missed Bin Collection online form. |
Remember that the council will not return to collect a single missed bin, so it's best to present your bin for collection on the next scheduled day if it was genuinely missed or if there was a presentation issue.