What Information Do I Need to Provide When Reporting a Missed Collection?

To report a missed bin collection in Birmingham, you'll need to provide the following information:

1. Your address.
2. The type of bin that was missed (general waste or recycling).
3. Confirmation that your bin was out for collection by 6:00am on the collection day (or that it was marked as contaminated).
4. Indicate that you are reporting the missed collection after 1:30pm on the day it was due.

If you're ready to report, you can do so online using the following link: report a missed bin collection. Make sure to check if the council already knows about the missed collection before submitting your report.