To report a missed bin collection in Birmingham, you can follow these steps. If your collection was missed, you can check if the council is already aware of it or report it yourself. You need to log into your BRUM account or create one for free.
Here's a quick overview:
| Step | Details |
|---|---|
| 1. Report Timing | Report a missed collection after 1:30pm on the scheduled collection day. |
| 2. Factors for Ineligibility | You cannot report if: <ul><li>the council already knows about a missed collection</li><li>your bin is contaminated</li><li>the bin was not out or was put out after 6:00am</li></ul> |
| 3. Collection Reschedule | If your collection is missed, and you report it, the council aims to rearrange collection within 2 working days. |
You can report a missed bin collection online through the Birmingham City Council website: report missed bin collection.