If you've forgotten your account reference number, you can use the online account issues form to request help with your BRUM account.
Here are the steps you can follow:
| Step | Description |
|---|---|
| 1. Access the form | Use the online account issues form. Online issues form |
| 2. Provide details | Fill in necessary details related to your account issue. |
| 3. Submit your request | Send your request for assistance regarding your missing account reference number. |
It's a straightforward process, and the council will guide you on how to retrieve or reset your account information.