If the issue of your missed collection is not resolved after reporting it, Bromley advises that you need to report your missed collection within 48 hours of the scheduled collection day. They will then validate the report and aim to rectify the missed collection within the next two working days.
Here’s a quick summary:
| Steps to Follow if Issue is Not Resolved |
|---|
| Report missed collection within 48 hours |
| Issue will be validated and rectified within 2 working days |
It's important to ensure that your waste was presented correctly for collection to avoid delays. For more details or to report a missed collection, you can check Bromley's website here.