If your waste collection has been missed, you should first ensure that your recycling and waste were left out by 7 am on your scheduled collection day. If they were and they still went uncollected, you have two working days from the collection day to report it. Here’s a quick overview of the steps to follow:
| Step | Action |
|---|---|
| 1 | Leave your recycling and waste out until the end of the day. |
| 2 | Confirm that there was no delay reported on the Bromley website. |
| 3 | Report the missed collection via the missed collection report form within two working days. |
Remember, if your items were not presented correctly or are behind a locked gate or parked car, the collection may not happen. If you have ongoing issues, it’s a good idea to report those too!