If someone in your household has left and you’re struggling to stay in your home, Broxbourne says you should ask the Council for help as soon as you can. The first step is to try to sort things out locally if possible, but if you’re homeless or threatened with homelessness, you can use the Council’s request form for help and support.
| What to do | Broxbourne says |
|---|---|
| Try first | Talk to the family member, friend, or partner/spouse about staying where you are and see whether the situation can be resolved. |
| Gather details | Be ready with contact details, any written agreements or notices, ID, and financial information. If a partner/spouse has left, tenancy or mortgage papers and any police advice not to return are also useful. |
| Ask the Council for help | The Council can look at your rights to stay, speak to the other person, arrange mediation, and help identify other places you may have a right to live. |
| Use the online form | If you are homeless or threatened with homelessness, you can fill out the form to request help and support: Request help and support |
If you want to reduce the risk of homelessness, Broxbourne also suggests checking whether you can contribute to bills, identifying any other place you have a right to live, and registering with Homefinder UK.