If the noise nuisance continues after you've reported it, you should follow up based on the council’s complaints process. The council will typically assign a case officer who should contact you within ten working days after your initial complaint to provide further information. Here’s what you can do next:
| Step | Action |
|---|---|
| Follow-up | Wait for contact from your case officer |
| Further Reporting | If the issue persists, you may use the form again to escalate: Report an environmental issue or a nuisance |
| Make a Formal Complaint | If unsatisfied, follow the complaints process: Make a formal complaint |
It's important to keep a record of any further disturbances and your communications with the council. This documentation can support your case if it escalates.