To report a missed bin collection in Canterbury, you'll need to do so by midnight the day after your scheduled collection. Your report can only be made if certain conditions are met, such as ensuring your bin was out by 6am and wasn't contaminated.
Here's a summary of the reporting requirements:
| Condition to Report a Missed Bin | Requirements |
|---|---|
| Correct Waste | Bin must not contain contaminated items (like food waste in recycling) |
| Right Place | Bin must be at the correct location for collection |
| Collection Time | Bin must have been put out by 6am on collection day |
| Timeliness | Report must be made by midnight the day after collection |
If everything checks out, you can report a missed bin collection online. Just make sure to leave your bin out, as they aim to collect any missed bins within five working days.