If your bin hasn't been collected in Canterbury, you can report it as a missed collection. Make sure to do this by midnight on the day after your scheduled collection date. Here are the important conditions to keep in mind:
| Condition for Reporting a Missed Bin | Applicable |
|---|---|
| Your bin was not put out by 6am on collection day | Not applicable |
| Your bin was too heavy or damaged | Not applicable |
| Your waste was contaminated (wrong items) | Not applicable |
| You are reporting after the deadline | Not applicable |
If none of these conditions apply, you can report the missed collection here. Be sure to leave your bin out, and they aim to get to it within five working days.