If you've lost your school travel pass and need a replacement, you can expect to receive it within 7 days after your request is processed. The cost for a replacement pass is £7.50, and you must handle the payment directly with National Express over the phone.
Here's a quick summary:
| Action | Timeframe | Cost |
|---|---|---|
| Replacement Pass | 7 days | £7.50 |
For assistance or to order your replacement, contact National Express at 0121 254 7272.