If you need a replacement bus pass, the process typically takes up to 7 days from the time of your request. The replacement costs £7.50, and you would need to contact National Express directly for arrangements.
Here's a quick overview:
| Action | Timeframe | Cost |
|---|---|---|
| Request replacement pass | Up to 7 days | £7.50 |
Make sure to contact National Express on 0121 254 7272 to process your replacement. If you have any issues, they're your best point of contact!